TomaConta
A platform that connects families with trusted local carers. We worked the product end to end, from research to the final interface.
Visit tomaconta.com
Finding someone you trust, right nearby
People who need help at home end up asking acquaintances and taking a chance. People who care for a living rely on word of mouth to find work.
A single place where the two meet, with search by type of service, ratings in view and an hourly rate before the first contact.
Verification is the product
Handing over your home, your children or your pets to a stranger takes more than a profile photo.
- Identification
- Citizen card, ID card or passport, front and back
- Background
- Criminal record certificate
- Address
- Proof of tax residence or a bill less than three months old
- Optional
- First aid certificate, for those caring for people or animals
- Result
- A visible badge on the profile, so the decision is quick
On a care platform, trust isn't a feature. It's the only thing that makes someone press hire.
Finding a carer from the sofa
- Large cards, with a photo and a rating
- Filters by language, experience and location
- Favourites in one tap, to compare later
- No steps that force a change of screen
The bigger challenge was at the heart of the platform, in how a family finds and closes with a carer. We rethought that flow from the ground up, with metrics and a new hiring model, and told it all separately in TomaConta: matching flow.
