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Video & Motion Explainer video2019

knok

An animated explainer for knok, a platform that connects patients to doctors remotely.

Cover of project knok Loads from youtube.com
Animation Illustrated characters and interface, in motion
Illustration A style of its own, from patient to doctor to app screen
Editing A cut at the pace of the voice over, no filler
Delivery A piece ready for the site, app stores and social
The challenge

Explaining a new service in seconds

Problem

A remote health platform has to beat mistrust before it explains features. If the video opens with a feature list, it loses anyone who hasn't yet grasped what it's for.

Decision

We started from the person's situation, and only then showed the app solving it. First the why, then the how.

The piece

Inside the video

The client wanted to explain, in seconds, how the platform connects patients to doctors remotely.
The app connecting patients to doctors, whatever the distance.
Where knok reaches: from Portugal to several countries.
Going deeper

The production decisions

Why animation instead of live footage

Animation shows the app and the patient's situation without relying on actors or screen recordings. It also keeps the piece current when the interface changes.

How the message stays clear

One idea per shot, a character leading the story, and the voice over explaining while the image shows. No clinical jargon.

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Rui ChavesOnline